In order to identify the correct Anthem Blue Cross Blue Shield Customer Service and BCBS Provider Phone Numbers, first check the plan with the 3 prefix member ID given in the following BCBS Alpha Prefix List and then search the correct Anthem Blue Cross Blue Shield Customer Service Phone Numbers and BCBS provider phone numbers in the following table.
Anthem Blue Cross Blue Shield Customer Service and BCBS Provider Phone Numbers List:
BCBS Provider Phone Number and Anthem Blue Cross Blue Shield Customer Service Phone Number for Provider - Plan Names | States | BCBS Provider Phone Number and Anthem Blue Cross Blue Shield Customer Service Phone Number |
|---|---|---|
Blue Cross Blue Shield of Alabama | Alabama | BCBS Provider Phone number 800-760-6852 |
Premera Blue Cross of Alaska | Alaska | Blue Cross Provider Phone Number 800-722-4714 Option 2 Blue Card 888-261-9562 Eligibility and Benefits 800-276-2583 Federal Employee Program-FEP 800-562-1011 |
Blue Cross Blue Shield of Arizona | Arizona | Anthem BCBS of Arizona Phone Number
Phoenix (602) 864-4400 (800) 232-2345
Tucson (520) 745-1883 (800) 752-0193 Flagstaff (928) 526-0232 (800) 423-6484 Federal Employee Program (FEP)- Phoenix (602) 864-4102 (800) 345-7562 |
Blue Cross Blue Shield of Arkansas | Arkansas | 501-378-2307 800-827-4814 FEP 800-482-6655 Pre-Certification 800-451-7302 |
Anthem Blue Cross of California | California | Anthem Blue Cross Provider Phone Number of California 800-677-6669 National Accounts Phone Number: 800-444-2726 Eligibility: 800-676-2583 Workers Compensation Medical Provider Network: 866-700-2168 Claims:855-766-3719 Federal Employee Program Anthem Blue Cross Facility Claims: 800-322-7319 Senior Services Medicare Advantage Blue Cross Senior Secure(HMO) 888-230-7338 Senior Services Medicare Advantage Anthem Medicare Preferred(PPO) 877-811-3107 Senior Services Medicare Supplement 800-333-3883 Third Party Claims: Meridian: 800-645-9785 |
Blue Shield of California | California | Blue Shield Provider Phone Number 800-541-6652 Blue Card Out of Area 800-622-0632 Blue Shield of California/Blue Shield 65 Plus/CALPERS (800) 541-6652 Blue Card Out of Area Eligibility and Membership: 800-676-2583 Claim Status: 800-622-0632 FEP-(Subscriber ID number begins with the letter “R.”) (800) 824-8839 Blue Shield of California-NASCO (800) 241-4896 |
Anthem BCBS of Colorado | Colorado | Anthem BCBS provider phone number of Colorado - HMO Colorado: 877-833-5742 (XFD, XFS, XFB, XFC, XFF, XFN or XFY) HMO Colorado Guest Membership/Away From Home Care 800-827-6422 Anthem Blue Cross and Blue Shield PPO/Indemnity Plans: 877-833-5742 (XFA, XFR, XFX, XFI, XFJ, XFK, XFL, XFP, XFT or XFW) Medicare Supplement Plans 866-438-9969(XFG) Anthem Associates and Retirees: 877-833-5742(XFH) 303-861-7799/800-433-5447 (ANT or ANB) 800-234-0111 (XFY, WEP or ANJ) Anthem Dental: 719-488-7400/800-231-2583 (XFA, XFD, XFH, XFI, XFM, XFR, XFS, XFX or XFB) 800-627-0004 (XFC, XFP, XFW or XFY) 888-209-7852 (XFB, XFK, XFF, XFJ, XFL, XFN or XFT) Anthem Vision: 719-488-7400/800-231-2583 (XFA, XFD, XFH, XFI, XFM, XFR, XFS, XFX or XFB) 866-723-0515 (XFC, XFP, XFW, XFY, XFB, XFK, XFF, XFJ, XFL, XFN or XFT) Federal Employee Program: 800-852-5957 National Par (NASCO Par) Accounts 303-861-7799/800-433-5447 Blue Card: Customer Service: 888-817-3717 Eligibility: 800-676-2583 |
Anthem BCBS of Connecticut | Connecticut | Anthem BCBS of Connecticut Provider Phone number: Eligibility, benefits and claims Professional: Local Health Plans 800-922-3242 (XG*, CKC, OTW, PHT, PRG, URR) Small Group and Individual Plans: 855-854-1438 (VHA, VHC, VHE, VHF)
New England Health Plan and Empire HMO Plans: 800-238-2465 (CTN, CTP, EHF, EHG, EHH, EHJ, MEN, MEP,MTN,MTP, NHN, NHP, Empire prefixes – POP, POS, YLF, YLL, YLQ) Blue Card: Claims: 800-895-9915 Eligibility: 800-676-2583 Taft-Hartley / Teamsters 888-287-0032 (AWE, CCU, ELH, EWQ, EWU, IRU, IUB, IUP,LUA, NEH, PSH, PTH, TLP, TRA, TSJ, UAK) Anthem Maine (tri-state) 800-832-6011 (XVA, XVB, XVF, XVG, XVH, XVP) Anthem New Hampshire (tri-state) 800-332-6558 (YGA, YGC, YGD, YGF, YGG, YGK, YGM, YGX ) Federal Employee Program: 800-438-5356(R followed by 8 Digits) MediBlue HMO 866-673-4157 (VOI, VOU, XGH, YGS) MediBlue PPO 855-558-1437(VHJ, XGK) Medicare Advantage: Varied by State(See member’s ID Card) Institutional: 800-345-2227 |
Highmark Blue Shield Blue Shield of Delaware | Delaware | 800-572-2872 FEP 800-721-8005 |
Florida Blue | Florida | Anthem Blue Cross of Florida Phone Number 800-727-2227 FEP 800-333-2227 |
Anthem Georgia | Georgia | Phone Number 855-295-5840 Facility 800-284-2609 FEP 800-282-2473 Blue Card Eligibility 800-676-2583 HMO USA Away From Home Care Guest Membership 800-535-8291 |
Blue Cross Blue Shield of Hawaii | Hawaii | 800-790-4672 FEP 800-966-6198 |
Blue Cross of Idaho | Idaho | 866-482-2250 FEP 800-627-6656 |
Regence Blue Shield of Idaho | Idaho | 888-367-2117 FEP 877-668-4656 |
Blue Cross and Blue Shield of Illinois | Illinois | 800-972-8088 FEP 800-972-8382 |
Anthem Blue Cross Blue Shield of Indiana | Indiana | Anthem Blue Cross Blue Shield of Indiana Provider Phone Number: Blue Access, Preferred and Traditional 800-345-4344 (YRA,YRE,YRF,YRG,YRM,YRN,YRP,YRT) Blue Access PPO and Blue Preferred HMO 855-854-1438 (XPA,XPC and XPR) HRA/HSA Anthem Associates 877-875-1223 (WLU) National 800-676-2583 (AN in 4th and 5th digits) Blue Card: 866-594-0521 (Refer to member ID Card) Federal Employee Program: 800-382-5520 (Starts with R) Medicare Advantage Individual Anthem MediBlue Access PPO: 855-558-1438 (XPF) Anthem MediBlue Plus HMO: 855-251-8827 (VOK) Anthem MediBlue Dual Advantage HMO SNP: 844-533-2021 (XPK) Anthem MediBlue Access Regional PPO: 800-467-1199 (XPG) |
Wellmark BCBS of Iowa | Iowa | 800-524-9242 FEP 800-532-1537 Out of State Claims 800-362-2218 515-376-6800 Eligibility 800-676-2583 |
BCBS of Kansas | Kansas | Blue KC: 816-395-3929 FEP 800-432-0379 Pharmacy: 816-395-2176 Prior Authorization 816-395-3989
BlueCard: 800-320-9550 Eligibility: 800-676-2583 |
Anthem Blue Cross Blue Shield of Kentucky | Kentucky | Anthem Blue Cross Blue Shield Customer Service Phone numbers for Kentucky Provider: Anthem Blue Access PPO (YRL,YRP,YRN,YRJ,XTA) Anthem Blue Preffered HMO (YRG,YRM) Anthem Traditional (YRT,YRB,YRY) 888-650-4133/800-282-1016 Anthem Medicare Supplement/Select(YRR,VNG) 866-848-1057 Anthem Dental KY: 888-209-7854 Anthem Medicare Advantage Individual Business: 855-690-7795/800-467-1199/855-558-1439 (XTH,JRG,JRI,JWF,JWO,VOA,VOC,VOD,VOH,VOK,XPF, XPG,XPK,YTW,VOP,XTG,XPS) Anthem Medicare Advantage Group Business: 800-676-2583 (JWM,WSP,YCG,YRA,YRE,YRS,YRU) Anthem IN Medicaid: 866-408-6131 (YRH) Anthem Kentucky Medicaid: 855-661-2028 (XTF) Blue Card Program: 866-594-0521 Exchange Kentucky 855-854-1438 (XTC,XTD,XVK,XTB,XTA,XTE,XTK,XTJ,XTI,HWU, XTN,XTV,VXZ,VTY) Exchange Indiana: 855-854-1438 (XPD,XPE,XPH,XPU,XPV,XPB,XPC,XPR,XPW,XPA) Federal Employee Program: 800-456-3967(Starts with R) Healthy Indiana Plan: 800-345-4344 (YRK) Eligibility and Benefits: 800-553-2019 |
BCBS of Louisiana | Louisiana | 800-392-4076 (IVR) 800-495-2583 Fax 225-297-2727 Blue Card 800-810-2583 FEP 800-272-3029 |
Anthem BCBS of Maine | Maine | Anthem Blue Cross Blue Shield Customer Service Phone number for Maine Provider: Local Anthem Plans-Anthem Maine (tri-state) 800-832-6011 (XVA, XVB, XVF, XVG, XVH, XVP) Indivudual Medicare Supplemental Plans: 888-596-0271(VNC) Health Insurance Exchange: 855-854-1438 (JMH,VBA,VBB,VBC,VBD,VBE,VBF,VBG VBH,VBI,VBJ,VBK,VBL,XMC,XVN,XVO) New England Health Plan and Empire HMO Plans: 888-567-1834 (CTN, CTP, EHF, EHG, EHH, EHJ, MEN, MEP, MTN, MTP, NHN, NHP, Empire prefixes – BJY,YLF,YLL,YLQ) Blue Card: Claims: 877-795-1881 Eligibility: 800-676-2583 Taft-Hartley / Teamsters 888-287-0032 (CCU, ELH, IUP, NEF, NEH, PSH, PTH, SVL, TLH, TSJ, NIW, CWV, IRU, IUB, EWU) Anthem Connecticut (Tri-state): 800-922-3242 (XG**, ATM, CKC, HJB, INF, LBG, LGI, LOS, MCK, MGG, OTW, PHT, TLD, TUV, URI, URR) Anthem New Hampshire (tri-state) 800-332-6558 (YGA, YGC, YGD, YGF, YGG, YGK, YGM) Federal Employee Program: 800-722-0203(R followed by 8 Digits) Medicare Advantage LPPO: 855-304-1785(VOQ) Medicare Advantage HMO: 855-310-2472(VOM,VOS) |
Carefirst Blue Cross Blue Shield of Maryland | Maryland | 800-248-8410 FEP 800-638-6756 410-581-3455 |
Blue Cross Blue Shield of Massachusetts | Massachusetts | Provider: 800-882-2060 Hospitals: 800-451-8123 FEP: 800-433-7766 Ancillary Providers: 800-451-8124 Dental Providers 800-882-1178 |
Blue Cross Blue Shield of Michigan | Michigan | 800-344-8525 FEP: 800-482-3600 |
Blue Cross Blue Shield of Minnesota | Minnesota | 800-262-0820 FEP 800-859-2128 |
Blue Cross Blue Shield of Mississippi | Mississippi | 800-257-5825 FEP: 800-932-7724 |
Anthem Blue Cross Blue Shield of Missouri | Missouri | Anthem Blue Cross Blue Shield Customer Service Phone numbers for Missouri Provider: Anthem Local Business: 888-571-9054 Blue Card Out of Area Business: 866-791-2292 Federal Employee Program: 800-392-8043 Medicare Advantage: PPO Provider and Member Service: 855-690-7798 HMO and D-SNP Provider and Member Service: 855-251-8826 Dental Provider Service: 866-947-9398 Blue View Vision Provider Service: 866-723-0515 |
Blue Cross Blue Shield of Montana | Montana | 800-447-7828 FEP: 800-634-3569 |
BCBS of Nebraska | Nebraska | 800‐635‐0579 Option 2 ]FEP: 800-223-5584 |
Anthem Blue Cross Blue Shield of Nevada | Nevada | Anthem Blue Cross Blue Shield Customer service Phone numbers for Nevada Provider: HMO Nevada(YFD) Anthem Blue Cross and Blue Shield PPO/Indemnity Plans (YFA, YFS or YFC) Medicare Supplemental Plans(YFB) 800-332-3842
HMO Nevada(YFN) Anthem Blue Cross and Blue Shield PPO/Indemnity Plans (YFK, YFL, YFP) 877-833-5742 HMO Nevada Guest Membership/Away From Home Care 800-827-6422 Medicare Supplemental Plans(YFG) 800-928-6201 Anthem Associates and Retirees 800-392-6117(YFH) 303-861-7799/800-433-5447(ANT,ANB) 800-234-0111(XFY, WEP,ANJ) Anthem Dental 800-231-2583 (YFA, YFB, YFC, YFD, YFH, YFS,YFX) 800-627-0004 (YFP,YFW) 888-209-7852 (YFG, YFK, YFL, YFN,YFT) Anthem EAP Employee Assistance Program 800-865-1044 Anthem Vision 800-231-2583 (YFA, YFB, YFC, YFD, YFH, YFS or YFX) 866-723-0515 (YFK, YFL, YFN, YFP, YFG, YFT or YFW) BlueCard 800-554-8008 Federal Employee Health Benefit Program 800-727-4060 NASCO Par 800-433-5447 |
Anthem Blue Cross Blue Shield of New Hampshire | New Hampshire | Anthem BCBS New Hampshire 800-332-6558 (YGA, YGC, YGD, YGF, YGG, YGM, YGX, XGU) Health Insurance Exchange (VBA, VBC, VBD, VBE, VBF, VBG, VBH, VBI, VBJ, VHA, VHB, VHC, VHD, VHE, VHF, XGV, XGZ, XVN, XVO,YGO, YGP, YGQ, YGT) Health Insurance ACA Compliant Plans (YGB, YGE, YGI, YGL, YGN, YGR) 855-854-1438 New England Health Plan and Empire HMO Plans: 800-238-2465 (CTN, CTP, EHF, EHG, EHH, EHJ, MEN, MEP, MTN, MTP, NHN, NHP, Empire prefixes – BJY, YLF, YLL, YLQ) Anthem Connecticut (tri-state) 800-922-3242 (XG**, CKC, OTW, PHT, PRG, URR) Anthem Maine(tri-state) 800-832-6011 (XVA, XVB, XVF, XVG, XVH, XVI, XVP) Blue Card: Claims: 877-417-8489 Eligibility: 800-676-2583 Taft-Hartley / Teamsters 888-287-0032 (CCU, ELH, IUP, NEF, NEH, PSH, PTH, SVL, TLH, TSJ, NIW, CWV, IRU, IUB, EWU) Federal Employee Program: 800-852-3316(R followed by 8 Digits) Medicare Advantage: Varied by State(See member’s ID Card) Medicare Advantage HMO 855-310-2473(YGS, YGU) Medicare Advantage PPO 855-304-1787(VON) |
Horizon Blue Cross Blue Shield of New Jersey | New Jersey | 800-355-2583 FEP: 800-624-5078 |
Blue Cross Blue Shield of New Mexico | New Mexico | 888-349-3706 FEP: 800-245-1609 |
Blue Cross Blue Shield of Western New York | New York | Anthem Blue Cross Blue Shield Customer Service Phone numbers for New York: 800-950-0052 Blue Card: 800-444-2012 FEP: 800-234-6008/716-884-5082 Areas Served Counties: Allegany Cattaraugus Chautauqua Genesee Erie Niagara Orleans Wyoming 800-444-4552 Blue Card: 800-429-9886 FEP: 800-234-6008/716-884-5082 Area Served Counties: Albany Clinton Columbia Essex Fulton Greene Montgomery Rensselaer Saratoga Schenectady Schoharie Warren Washington Direct HMO, HMO Child Health Plus MediBlue POS, DirectShare POS EPO, PPO, Empire Total Blue 800-552-6630 BlueCard PPO(For Out-of-Area Members Only) 800-713-4173 Eligibility:800-676-2583 Traditional Indemnity: 800-343-7283 FEP 800-522-5566 |
Excellus BCBS | New York | 800-920-8889 BlueOption Plus: 800-662-1220 Dental Services: 800-724-1675 FEP: 800-584-6617 |
Blue Cross and Blue Shield of North Carolina | 7 North Carolina | 800-446-8053 or Customer Service number printed on the back of your Member ID Card FEP: 800-222-4739 |
BCBS of North Dakota | North Dakota | 800-368-2312 FEP: 800-548-4026 |
Anthem Blue Cross and Blue Shield of Ohio | Ohio | Anthem Blue Cross Blue Shield Customer Service Phone numbers for Ohio Provider: 800-282-1016 BlueCard 800-213-4908 Medicaid 866-629-1607 FEP 800-451-7602 |
Blue Cross and Blue Shield of Oklahoma | Oklahoma | 800-496-5774 FEP: 800-722-3130 |
Regence Blue Cross Blue Shield of Oregon | Oregon | 866-227-0913 FEP: 800-962-2731 |
Independence Blue Cross of Pennsylvania | Pennsylvania | Key Stone Health Plan East HMO/POS: 800-275-2583 Keystone 65 HMO/POS: 215-241-2365 Personal Choice® PPO: 800-275-2583 Personal Choice 65SM PPO: 215-561-4877 Medigap Security and Security 65® 888-926-1212 FEP: 215-241-4400 |
Highmark Blue Cross Blue Shield of Pennsylvania | Pennsylvania | 800-294-9568 Medicare Customer Service: Blue Rx PDP 1-800-290-3914 Freedom Blue PPO 1-800-550-8722 711 Medigap Blue 1-800-345-7808 Security Blue HMO 1-800-935-2583 711 Community Blue Medicare HMO 1-888-234-5397 FEP: 800-779-6945 |
BCBS of Rhode Island | Rhode Island | 401-274-4848 or 800-230-9050 Out of State: 800-676-2583 Facility: 401-274-3103 or 800-637-3718, ext. 6067 Federal Employee Program 401-831-0153 or 800-377-4418 Blue Cross Dental 401-453-4700 or 800-831-2400 |
BCBS of South Carolina | South Carolina | 800-868-2510 FEP 800-444-0025 Columbia 800-444-4325 Charleston |
Wellmark BCBS of South Dakota | South Dakota | 800-774-3892 or Fax: 515-376-9098 FEP 888-800-1359 or Fax: 515-376-9066 Out of State Claims 800-774-3892 Eligibility 800-676-2583 |
BCBS of Tennessee | Tennessee | 800-924-7141 BlueCare 800-468-9736 TennCareSelect 800-276-1978 FEP 423-535-5707 800-572-1003 |
Anthem Blue Cross Blue Shield of Texas | Texas | Anthem Blue Cross Blue Shield Customer service Phone number for Texas provider: 800-451-0287 BlueCard,Blue Choice PPOSM and indemnity plans 800-451-0287 Blue Essentials 877-299-2377 FEP 800-442-4607 Blue Cross Medicare Advantage 877-774-8592 Care Management Programs 855-462-1781 |
Regence BCBS of Utah | Utah | 866-227-0913 FEP 800-421-4498 |
Blue Cross and Blue Shield of Vermont | Vermont | CPA Blue 888-222-9206 Blue Card 800-395-3389 FEP 800-328-0365 BCBS of Vermont Products 800-924-3494 |
Anthem Blue Cross Blue Shield of Virginia | Virginia | Anthem Blue Cross Blue Shield Customer Service phone number for Virginia Provider: 800-533-1120 Anthem Affordable Care Act (ACA) 855-856-9286 Anthem HealthKeepers Plus (Medicaid/FAMIS Plus & FAMIS) 800-901-0020 Anthem Medicare/Medicaid Dual Eligible Program (MMP) 855-817-5788 Anthem Medicare Advantage 888-290-9160 Federal Employee Program 800-552-6989 Blue Card (eligibility and benefits only for non-Virginia policies) 800-676-2583 |
Premera Blue Cross of Washington | Washington | 877-342-5258, option 2 Blue Card: 888-261-9562 FEP 800-562-1011 |
Regence BlueShield of Washington | Washington | 866-227-0913 FEP: 800-552-0733 |
Anthem Blue Cross Blue Shield of Wisconsin | Wisconsin | Anthem Blue Cross Blue Shield Customer Service phone number for Provider Wisconsin: 800-470-9630 FEP 800-242-9635 |
Blue Cross Blue Shield of Wyoming | Wyoming | 800-442-2376 FEP 307-634-1393 |