Alabama

BCBS of Alabama (AL)

In-State:

800-760-6852 (Hospitals)

877-231-7239 (Providers) 

IVR(Participating):

800-648-9807(In State)

800-517-6425(Out of State) 

IVR(Non-Partcipating):

205-733-7016 

Out of State:

IVR: 800-517-6425 

FEP: 800-492-8872 

National Accounts: 800-548-0165 

Dental: 800-373-4879 (PPO)

205-985-5378 (Non PPO)

888-783-5113 (Out of State) 

Home Care Agency:

877-231-7239 (Par)

205-733-7016 (Non Par) 

Provider Credentialing: 205-220-6765 

Behavioral: 888-611-6285 

Pharmacy:

800-216-9920

877-878-8668(Blue-Advantage) 

All Kids: 800-760-6851

800-517-6425(Eligibility) 

PEEHIP: 800-327-3994 

Healthspring: 800-668-3813 

MedImpact: 877-606-0727

Alaska

Premera Blue Cross (BC) of Alaska (AK)

877-342-5258  

FEP: 800-562-1011  

Medicare Advantage:

888-850-8526  

Medicare Supplement:

877-342-5258  

Blue Card:

888-261-9562  

National Accounts:

800-713-5373  

Alaska

Premera BCBS of Alaska (AK)

800-722-4714  

Blue Card:

800-676-2583 (Eligibility)

888-261-9562 (Claims)

FEP: 800-562-1011

National Accounts:

800-713-5373

Arizona

BCBS of Arizona (AZ)

Phoenix: 800-232-2345

Tucson: 800-752-0193

Flagstaff: 800-423-6484

Arkansas

Arkansas (AR) Blue Cross

Blue Line: 800-827-4814

FEP: 800-482-6655

Health Advantage:800-843-1329

California

Anthem Blue Cross(BC) of California (CA)

Providers: 800-677-6669

FEP: 800-824-8839

Healthinsurance Market place a.k.a exchanges: 855-854-1438

Blue Card(Out of Area):

800-444-2726 (Claims)

800-676-2583 (Eligibility)

CalPERS: 877-737-7776

Senior services:

Medicare Advantage Anthem Medicare Preferred(PPO):

877-811-3107

Medicare Supplement: 800-333-3883

Third Party Liability Claims -Meridian: 800-645-9785

Workers Compensation: 855-766-3719

California

Blue Shield (BS) of California (CA)

800-541-6652

Blue Card: 800-622-0632

FEP: 800-824-8839

Blue Shield Life and Health Insurance: 866-510-8778

Blue Shield Medicare Advantage: 818-228-5014

Colorado

Anthem BCBS of Colorado (CO)

Local and IntraPlan: 877-833-5742

Bluecard/National: 888-817-3717

Health Insurance Marketplace/Affordable Care act: 855-854-1438

FEP: 800-852-5957

Dental: 866-947-9398

Vision: 866-723-0515

Medicare Supplement: 866-438-9969

Anthem MediBlue: 888-346-0095

HMO Colorado Guest Membership: 800-827-6422

Connecticut

Anthem BCBS of Connecticut (CT)

Local Anthem Plans:

Professional: 800-922-3242

Facilities: 800-345-2227

Medical Mangement: 800-238-2227

Medicare Advantage:

844-421-5662 (MediBlue(Dual advantage/Care On-site/ESRD))

833-848-8730 (Anthem Medicare Preferred PPO)

Blue Care Prime:

800-922-2232 (HMO-POS)

800-922-3242 (HMO-POE)

Small group and Individual Plan: 855-854-1438

New England Health Plan(NEHP):

800-238-2465 (Claims)

800-676-2583 (Eligibility)

Tri-state:

Anthem Maine: 800-832-6011

New Hampshire: 800-332-6558

Blue Card:

800-676-2583 (Eligibility)

800-895-9915 (Claims)

Taft-Harley/Teamsters: 888-287-0032

FEP: 800-438-5356

MediBlue HMO: 866-673-4157

MediBlue PPO: 855-558-1437

Behavioral health: 800-934-0331

Dental: 800-548-0642

Vision: 888-799-6290

Costa Rica

BCBS of Costa Rica (CR)

844-622-2727

Blue Card: 800-810-2583

800-676-2583(Eligibility)

Delaware

Highmark BCBS of Delaware (DE)

800-346-6262

FEP: 800-721-8005

Florida

Florida (FL) Blue

800-727-2227

Georgia

Anthem BCBS of Georgia (GA)

800-284-2609/800-241-7475

EDI: 800-470-9630

Provider Credentialing: 800-516-7587

Hawaii

HMSA BCBS

IVR:

808-948-6330(Oahu)

800-790-4672(Neighbor Islands)

BlueCard:

808-948-6280(Oahu)

800-648-3190(Neighbor Islands)

QUEST:

808-948-6486(Oahu)

800-440-0640(Neighbor Islands)

Idaho

Blue Cross (BC) of Idaho (ID)

866-482-2250

Illinois

BCBS of Illinois (IL)

Provider: 800-972-8088

Eligibility: 800-676-2583

FEP: 800-972-8382

Government Programs:

Blue Cross Community: 877-860-2837

Blue Cross Community Medicare Medicaid Plan: 877-723-7702

Blue Cross Medicare Advantage: 877-774-8592

Indiana

Anthem BCBS of Indiana (IN)

Local: 800-345-4344 (Blue Access/Preferred/Traditional)

Off Exchange-Small group: 855-854-1438 (Blue Access PPO and Blue Preferred HMO)

HealthSync: 800-345-4344 (HMO/POS)

Associates: 877-875-1223 (HRA/HSA)

National: 800-676-2583

Blue Card: 866-594-0521

FEP: 800-382-5520

Medicare Supplement: 866-649-2033

Medicare Advantage: 844-421-5662

Healthy Indiana Plan: 800-345-4344

Hoosier Healthwise: 866-408-6132

Hoosier Care Connect: 844-284-1798

Kansas

BCBS of Kansas City

816-395-3929

Blue Card: 800-320-9550

Mediare Advantage: 866-508-7140

Pharmacy: 816-395-2176

Kansas

BCBS of Kansas

800-432-3990

FEP: 800-432-0379

Kentucky

Anthem BCBS of Kentucky (KY)

Anthem:

888-650-4133 (Blue Access(PPO), Enhanced Choice KY(PPO), Blue Preferred(HMO), Traditional)

866-848-1057(Medicare Supplement)

Blue HPN(High Performance Network): 833-578-4443

Anthem Medicare Advantage:

844-421-5662 (Individual Business)

800-676-2583 (Group Business)

Anthem IN Medicaid/Hoosier health wise: 866-408-6131

Anthem Kentucky Medicaid: 855-661-2028

Blue Card: 866-594-0521

National accounts: 800-676-2583

Exchange(Kentucky/Indiana): 855-854-1438

FEP: 800-456-3967

Healthy Indiana Plan: 800-345-4344

Appalachian Regional Health care: 833-832-2455

Chamber Advantage: 844-230-3689

Norton Health care: 844-344-7416

Anthem Dental: 888-209-7854

Louisiana

BCBS of Louisiana (LA)

800-495-2583

Maine

Anthem BCBS of Maine (ME)

Local Anthem Plans: 800-832-6011

Medicare Supplement Plan: 888-596-0271

Health Insurance Exchange: 855-854-1438

NEHP: 888-567-1834

Eligibility: 800-676-2583

Tristate:

Connecticut: 800-922-3242(Professional),

800-345-2227(Institutional)

New Hampshire: 800-332-6558

Blue Card: 877-795-1881

FEP: 800-722-0203

Medicare Advantage:

844-887-6351(DSNP)

855-304-1785(LPPO)

855-310-2472(HMO)

Taft-Hartley/Teamsters: 888-287-0032

Provider Credentialing: 800-832-6011

Maryland

Carefirst BCBS of Maryland (MD), District of Columbia (DC) and Northern Virginia (VA)

800-842-5975/202-479-6560

National Accounts: 877-228-7268

FEP: 800-854-5256

Blue Card:

800-676-2583 (Eligibility)

877-228-7268 (Out of area)

Medicare Advantage: 855-290-5744

Provider Credentialing: 877-269-9593

Massachusetts

BCBS of Massachusetts (MA)

Physicians: 800-882-2060

Facilities: 800-451-8123

Ancillary Providers: 800-451-8124

Dental: 800-882-1178

Blue Card: 800-676-2583

Michigan

BCBS Blue Care Network Michigan (MI)

Physician and Professional:

Michigan Providers : 800-344-8525

Outside Michigan: 800-676-2583

Hospital or facilities:

Michigan Providers: 800-249-5103

Outside Michigan: 800-676-2583

Eligibility: 800-676-2583

Blue Cross Complete: 888-312-5713

FEP provider and facilities: 800-840-4505

Vision and Hearing Providers: 800-482-4047

Pharmacy Provider Inquiry: 800-437-3803

Option 2 DME: 877-514-0159

Medicare Plus Blue PPO: 866-309-1719

Medicare Plus Blue PPO Vision: 800-877-7195

Dental Provider Inquiry:

844-876-7917 (Medicare Advantage)

888-826-8152(Commercial)

800-840-4505(FEP)

Minnesota

BCBS of Minnesota (MN)

800-262-0820

Blue Card: 800-676-2583

Mississippi

BCBS of Mississippi (MS)

800-257-5825

EDI: 800-826-4068

FEP: 800-932-7724

Missouri

Anthem BCBS of Missouri (MO)

Anthem: 888-571-9054 (Exchange/Business/Alliance)

Medicare Advantage:

855-690-7798

855-251-8826(HMO/D-SNP)

Blue Card: 866-791-2292

FEP: 800-392-8043

National Accounts: 800-676-2583

Dental Provider: 866-947-9398

Vision: 866-723-0515

Montana

BCBS of Montana (MT)

800-447-7828

FEP:800-634-3569

Healthy Montana Kids: 855-258-3489

Medicare Advantage:

877-774-8592 (Individual)

877-299-1008 (Group)

TriWest: 866-651-4977

Nebraska

BCBS of Nebraska (NE)

877-435-7258

FEP: 800-223-5584

Nevada

Anthem BCBS of Nevada (NV)

Local and IntraPlan: 877-833-5742

Bluecard/National: 888-817-3717

Health Insurance Marketplace/Affordable Care act: 855-854-1438

Medicare Supplement: 866-438-9969

Teamsters: 800-688-3828

HMO-Nevada-Guest-Membership/Away-from-Home-care: (800)827-6422

FEP: 800-727-4060

Dental: 866-947-9398

FEP Dental: 888-209-7854

Vision: 866-723-0515

New Hampshire

Anthem BCBS of New Hampshire (NH)

Local Anthem Plans: 800-332-6558

Health Insurance(Exchange/ACA): 855-854-1438

NEHP: 800-238-2465

Eligibility: 800-676-2583

Tristate:

Connecticut: 800-922-3242(Professional), 800-345-2227(Facility)

Maine: 800-832-6011

Blue Card: 877-417-8489

FEP: 800-852-3316

Medicare Advantage: 844-421-5662(HMO/LPPO)

Taft-Hartley/Teamsters: 888-287-0032

1099's: 888-246-4893

Vision: 800-521-3605

New Jersey

Horizon BCBS of New Jersey (NJ)

Provider: 800-624-1110

Facility: 888-666-2535

New Mexico

BCBS of New Mexico (NM)

888-349-3706 (IVR)

Government Programs:

800-693-0663 (Blue Cross Community Centennial) 877-774-8592 (Medicare Advantage)

New York

Empire BCBS of New York (NY)

800-992-2583(Direct HMO/MediBlue/Medicare Advantage/POS/EPO/PPO)

Blue Card: 800-713-4173(Claims)

800-676-2573(Eligibility)

New York

Excellus BCBS of New York (NY)

800-662-1220

Medicare: 877-883-9577

Other Members: 800-499-1275

Blue Option Plus:

800-650-4359 (SafetyNet)

800-662-1220 (SafetyNet Relay)

New York-Western

BCBS of Western New York (WNY)

800-950-0052

FEP: 800-234-6008

New York-Northeastern

Blue Shield (BS) of Northeastern New York (NeNY)

800-444-4552

Blue Card: 800-429-9886

Government Programs: 877-327-1395

North Carolina

BCBS of North Carolina (NC)

In-State: 800-214-4844

Out of State: 800-487-5522

FEP: 800-222-4739

North Dakota

BCBS of North Dakota (ND)

800-368-2312

Ohio

Anthem BCBS of Ohio (OH)

Individual and Group Policies: 888-290-9160

CDHP/HDHP Plans: 888-224-4902

On Exchange/Off Exchange: 855-854-1438

Anthem Associates/National Accounts(non-Auto): 800-676-2583

Blue Card: 866-594-0521

FEP: 800-451-7602/800-242-9635

Medicare Supplement: 800-345-4344

Medicare Advantage:

Employer Group:

800-467-1199/833-794-0312/833-848-8730

Individual: 844-421-5662

Oklahoma

BCBS of Oklahoma (OK)

800-496-5774

FEP: 800-722-3130

Blue Card: 800-676-2583

Oregon Idaho Utah and Washington

Regence BCBS

800-253-0838

Uniform Medicaid Plan: 888-849-3682

Blue Card Out of area:

888-526-5321(Idaho)

800-448-0525(Oregon)

800-782-8211 (Utah)

800-206-1244 (Washington)

FEP: 877-668-4651

Blue Card: 800-676-2583

Pennsylvania

Highmark BCBS of Pennsylvania (PA) Highmark Blue Shield (BS) of Pennsylvania (PA)

Western region:

Professional: 800-547-3627

Facility: 800-242-0514

Central and Northeastern region:

Professional: 866-731-8080

Facility: 866-803-3708

Eastern region:

866-975-7290

Medicare Advantage:

866-588-6967(Freedom Blue PPO/Community Blue Medicare PPO/Plus PPO)

866-517-8585(Security Blue HMO)

888-234-5374(Community Blue Medicare HMO)

FEP: 866-763-3608

Pennsylvania

Independence Blue Cross(BC) of Philadelphia(Phi) and Southeastern Pennsylvania(PA)

800-275-2583(Personal Choice PPO/Keystone Health Plan East HMO/POS)

FEP: 215-241-4400

800-645-3965 (Keystone 65 HMO/POS)

888-718-3333 (Personal Choice 65 PPO)

888-926-1212 (Medigap)

Pennsylvania

Capital Blue Cross of Pennsylvania (PA)

800-874-8433

Puerto Rico

Triple-S SALUD BCBS of Puerto Rico (PR)

Triple-S Salud: 877-357-9777

Advantage: 855-886-7474

Plan vital: 844-263-6063

Rhode Island

BCBS of Rhode Islanad (RI)

Blue Line:

800-327-6712

800-676-2583 (Out of State)

Provider: 844-420-3721

Facility: 844-425-7340

FEP: 800-377-4418

Dental: 800-831-2400

Behavioral Health: 844-427-2205

South Carolina

BCBS of South Carolina (SC) / Southcarolinablues

Voice Response Unit:

South Carolina: 800-868-2510

Columbia/Lexington: 803-788-8562

Outside South Carolina: 800-334-2583

Blue Choice: 800-868-2528

Blue Card: 800-676-2583

State Health Plan: 800-444-4311

FEP: 888-930-2345

South Dakota and IOWA

Wellmark

800-524-9242

Iowa Providers:

800-362-2218 (PPO/HMO)

FEP: 800-532-1537

South Dakota Providers:

800-771-3892 (In-State)

800-774-3892 (Out of State)

FEP: 888-800-1359

Tennessee

BCBS of Tennessee (TN)

Commercial: 800-924-7141

FEP: 800-831-2583

Medicare Advantage: 800-924-7141

Medicaid with Medicare(Bluecare Plus): 800-299-1407

Medicaid(Bluecare): 800-468-9736

TennCare Select: 800-276-1978

Coverkids: 800-924-7141

Bluecare Choices/ECF Choices: 888-747-8955

Select Community: 800-292-8196

Bluecard:

800-676-2583(Eligibility)

800-705-0391 (Claims)

Dental: 800-788-6884

Behavioral Health: 800-367-3403

Texas

BCBS of Texas (TX)

800-451-0287 (IVR)

877-774-8592 (Blue Cross Medicare Advantage)

877-560-8055 (Texas STAR, CHIP)

877-784-6802 (STAR Kids)

Blue card: 800-676-2583 (Eligibility)

Blue Choice: 800-451-0287 (Eligibility)

Vermont

BCBS of Vermont (VT)

800-924-3494

BlueCard: 800-395-3389

800-676-2583 (Eligibility)

FEP: 800-328-0365

Vermont Blue Advantage: 844-839-5122 Vermont Health Connect: 855-899-9600

Virginia

Anthem BCBS of Virginia (VA)

Anthem Healthkeepers:

Commercial HMO: 833-592-9956/833-597-2358/800-533-1120

Commercial HMO PathwayX Tiered Hospital: 855-856-9286

HMO: 844-824-9780

Anthem: PPO/HMO: 833-597-2358

PPO: 855-856-9286

Anthem MediBlue Plus(Individuals) HMO: 844-421-5662

Anthem Medicare Preferred(Group) PPO: 855-363-0724

LODA(PPO): 800-552-2682

Commonwealth coordinated Medicaid HMO: 855-323-4687

Anthem Keycare PPO: 800-552-2682/800-533-1120

Anthem:

Medicare Advantage PPO/MediBlue Dual Advantage: 844-421-5662

Anthem Bluecare: 800-533-1120

Anthem Lumenos: 800-582-6941

Anthem Healthkeeper Plus: 800-901-0020

Anthem Medicare Supplement: 800-451-0361

COVA/TLC Medicare Supplement: 800-552-2682

West Virginia

Highmark BCBS of West Virginia (WVA)

800-543-7822

Medicare Advantage Freedom Blue PPO: 888-459-4020 FEP: 800-535-5266

Wisconsin

Anthem BCBS of Wisconsin (WI)

Group Policies:

833-578-4439

833-214-8950 (Well Priority)

Individual Policies:

800-676-2583

855-854-1438(Off Exchange)

Small group policies: 855-854-1438

Blue Card: 866-791-2292

FEP: 800-242-9635

Medicare Supplement: 866-341-1053

Anthem Medicare Advantage: 833-848-8730

Anthem MediBlue Access/Plus/Dual Advantage: 844-421-5662

Anthem BCBS Medicaid: 855-558-1443

Wyoming

BCBS of Wyoming (WY)

800-442-2376

Provider credentialing: 888-666-5188

FEP: 800-200-5220

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